The Fortisan Group, LLC, integrates emotional intelligence with human resource consulting
Jim Dugan, PhD, is the principal consultant for The Fortisan Group
How The Fortisan Group applies emotional intelligence in human resource consulting
Applications of emotional intelligence to business groups and business problems
Applications of emotional intelligence to business groups and business problems
Jim Dugan’s articles about emotional intelligence.
Research done by The Fortisan Group on emotional intelligence
E I ‘s Return On Investment

We will help you and your organization begin to identify the return on investment for applying EI to yourself, your team, and your organization. Development of EI competencies has demonstrated positive economic impact for many organizations.

• A large manufacturing company found a 1% increase in emotional competencies among team members resulted in $98,000 revenue increase.
• The U.S. Air Force used a test of EI as part of a package to select recruiters and found those with higher scores stayed longer and hit quotas more often, saving the government a cool $2.7 million.
• Insurance agents strong on emotional competencies such as self-confidence, empathy, and initiative sold policies twice the value of agents low in these competencies.
• Award winning entrepreneurs recognized for exceptional revenue, growth, and contributions to the community, were especially strong on assertiveness, stress management, and optimism.
• In a hiring study of 515 senior managers, emotional intelligence was the distinguishing factor between success and failure. Cost of a poor or failure in hiring has been estimated to be doubled the cost of the executive’s yearly salary.
 
 
For specific information to estimate return on investment - ROI - for applying EI
principles to your organization-please contact James W. Dugan Ph.D., at
jwd@fortisan.com.