The Fortisan Group, LLC, integrates emotional intelligence with human resource consulting
Jim Dugan, PhD, is the principal consultant for The Fortisan Group
How The Fortisan Group applies emotional intelligence in human resource consulting
Applications of emotional intelligence to business groups and business problems
Applications of emotional intelligence to business groups and business problems
Jim Dugan’s articles about emotional intelligence.
Research done by The Fortisan Group on emotional intelligence
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A Leading Emotional Advantage
Kansas City Star - 10.20.00
By Jim Dugan, Ph.D, Fortisan Group

Savvy leaders are always looking for an edge whether they lead their son's Scout troop, coach their daughter's soccer team or supervise a network of engineers. In the past few years, "emotional intelligence," being attuned to your own and others' emotions, has become a popular leadership model in the business world. That's because having a solid dose of emotional intelligence implies you have a jump on the competition.

In this quest, more than 50,000 business leaders have had their leadership skills evaluated by taking emotional intelligence tests. Researchers are still crunching much of the data on emotional intelligence and leadership skills. However, one study published in the March Harvard Business Review generated some interesting findings. Emotional intelligence has been linked with four specific leadership styles. Successful and emotionally leaders possess all four and easily shift between styles, depending on the circumstances.

Authoritarian style:
This is not the authoritarian style where the leader's word is the rule. In contrast, the authoritative leader is collegial and persuasive, has an infectious enthusiasm and champions the team's vision and goals. Authoritative leaders are alert to the undercurrent of office politics, but they keep team goals insight.

Affiliative style:
Leaders are keenly aware that knowledge sharing and transfer are important ingredients in a well-oiled team, and they make these things happen. They do behind-the scenes work to build strong bonds within the team. They try to develop personal rapport with each team member, and they are free with praise and tactful with criticisms. Successful affiliative leaders donąt treat everybody the same.

Democratic style:
"What is your opinion?" "What do you see as the glitches in our plan?" "How can we do that better?" "What do you suggest we do about the problem?" "How do you think the team is operating?" These are the refrains of the democratic style leadership. They actively seek out opinions from all the team members.

Coaching style:
This might be the most difficult and challenging to implement because it is so time consuming. However, good coaching, like good parenting, pays dividends. Patience, persistence, empathy and guidance are the tools of the successful coach. If you think you have mastered all four leadership styles, congratulations. But then again, don't you want to check that out with your team?
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