Physicians: EI Application We want to help physicians enjoy successful practices. The goals of our programs are to alleviate physician stress, increase patient compliance, improve patient-physician satisfaction, and reduce the risk of medical malpractice. Our three-level intervention programs are targeted to specific problems areas that physicians experience. (1) Stress Management Programs Problems: • Rising malpractice costs, fear of losing money, job security, intrusion of third parties in patient decision-making have all accelerated physician stress. • Physicians work on average 60-65 hours a week; 38% work 80 or more hours. • Reports suggest, “half of all physicians regret choosing medicine as a career.” Solutions: • Our series of innovative stress reduction programs are based on current research and our extensive work with physicians, medical students, and residents. • In one of these sessions, the physician’s spouse or significant other may attend. Two people supporting each other to reduce stress can have significant results. • The goal of these seminars is to have the physicians identify very specific strategies that may readily be applied to their professional practice and personal life. • The program may include a pre- and post-assessment of stress and e-mail booster sessions to support the stress-reduction efforts.. (2) Specialty Based- Physician-Patient Communications Seminars Problems: • Breakdown in communications may impact patient compliance to treatment as well as patient satisfaction level, and increase the risk of medical malpractice. • Research extols and physicians intuitively know the healing power of strong physician-patient communication. Solutions: • Small group seminars are offered to physician specialty groups. • Research suggests there may be differences among specialty groups that impact physician-patient communication. • Utilizing very specific simulations and possibly standardized patients, our seminars alert and immunize physicians to possible breaks in patient communications and strategies for improvement. • Creation of self-directed action plans will continue to assist the physician to enhance patient communication after the seminar. • The program may include group and individual coaching sessions and e-mail booster sessions to support the communication strategies. (3) Coaching-“High risk practices” multiple malpractice claims Problems: • Because of the specialty practice, unexpected patient outcomes, breakdowns in communication, system problems, heroic tendencies, or excessive hubris the physician may experience multiple malpractice claims. Solutions: Customized and individual assessments that my include: • Review of malpractice claims to possibly identify trends or patterns. • Examination of office procedures to insure system cooperation. • Observation and analysis of patient interactions. • Identification of high-risk behaviors that may trigger lawsuits and remediation strategies to eliminate these high-risk behaviors. • Experiential learning through facilitated interaction with simulated patients. • Development of short and long term self-directed learning plans to support and reinforce new behaviors. • Reassessment at predetermined points to evaluate progress -- may involve unannounced standardized patient visits if the physician agrees. For more information-please read- Medical Malpractice-What the research suggests.   An experienced team of a psychologist and physician is available to provide training and coaching for physicians.